Terms of service

TERMS OF SERVICE


OVERVIEW

These general terms and conditions of sale govern the contractual relationship between Forge-Father and its customer, with both parties accepting them without reservation.

Throughout the site, the terms "we," "our," and "us" refer to Forge-Father. This website, including all information, tools, and services accessible through it, is provided by Forge-Father to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Head Office Address : 32 Rue Colin, 69100 Villeurbanne
SIRET Number : 88367567000029
Contact Email : support@forge-father.com

By visiting our site and/or purchasing something from our company, you participate in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to visitors, suppliers, customers, merchants, and/or content providers.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use its services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Each new tool or feature added to this store is also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after the posting of any modifications constitutes acceptance of those changes. This website is operated by Thomas Coudert, a sole proprietor under the trade name Forge-Father. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform allowing us to sell our products and services to you. Website host : Shopify Inc., 126 York St., Ottawa, ON K1N 5T5, Canada. To contact them : https://www.shopify.com/contact.

ARTICLE 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you declare that you have reached or exceeded the legal age of majority in your region, province, or state, and that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

Any breach or violation of the Terms will result in immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information provided on this site is not accurate, complete, or current. The content on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more significant, more accurate, more complete, or more current sources of information. If you rely on the content of this site, you do so at your own risk.

This site may contain certain historical data. By definition, historical data is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on the site. You acknowledge that it is your responsibility to monitor changes to our site.

Unintentional Errors :

Despite our efforts to ensure the accuracy of the information on our site, unintentional errors may occur, including incorrect pricing, product descriptions, or stock availability. In such cases, Forge-Father reserves the right to correct these errors, modify, or cancel any affected order and inform the customer as soon as possible.

ARTICLE 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any price change, modification, suspension, or discontinuance of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Some products or services may only be available online through the website. These products or services may have limited quantities. For any request regarding returns, refunds, or exchanges, please refer to our Return Policy available HERE.

We have made every effort to display as accurately as possible the colors and images of the products that appear in our store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

Some consumer rights may vary depending on your country of residence:

  • UK & EU customers: Eligible for a 14-day right of withdrawal under consumer law.

  • Australian customers: Covered under the Australian Consumer Law (ACL) for defective or misrepresented goods.

  • US customers: Protection under the FTC Act and state-specific regulations.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you using the email address and/or billing address or phone number provided at the time of the order. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

International customers are responsible for any applicable customs duties, VAT, or import taxes based on their country’s regulations. We are not responsible for additional fees imposed by customs authorities or delivery couriers.

If you refuse to pay customs duties and your order is returned to us, we may deduct return shipping costs and customs fees from your refund.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You also agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more information on returns and refunds, please refer to our Return Policy available HERE.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, control, or manage.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered through the site is entirely at your own discretion and risk. It is your responsibility to ensure that you understand and agree to the terms under which these tools are provided by the relevant third-party provider(s).

Additionally, we may introduce new services and/or features through the website in the future (including new tools and resources). Such new services and/or features will also be subject to these Terms of Use.